Desarrollo de una metodologı́a estandarizada de gestión de proyectos para un instituto de investigación en salud pública de Argentina
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Universidad de Buenos Aires. Facultad de Ciencias Económicas. Escuela de Estudios de Posgrado
Resumen
El presente trabajo propone una metodología de gestión de proyectos de investigación con financiamiento externo para una institución de investigación en salud en Argentina. El objetivo general es generar una solución estandarizada y replicable para ordenar y optimizar los procesos vinculados al ciclo de vida de los proyectos de investigación, desde la identificación de oportunidades de financiamiento hasta el cierre administrativo y la rendición de cuentas al ente financiador. El trabajo se sitúa dentro de la modalidad de proyecto de aplicación, articulando conocimientos y herramientas desarrollados durante la Maestría con una problemática real del ámbito profesional. El enfoque adoptado combina el marco del Project Management Institute (PMI) con aportes del modelo de Lacruz (2014) para el tercer sector, integrando los resultados de trabajo de campo. El alcance temático incluye la definición de seis fases metodológicas, cada una con sus procesos, pasos operativos, insumos, entregables e hitos. Se elaboró además una matriz RACI para clarificar los niveles de responsabilidad institucional, y se esbozó una propuesta de implementación que contempla recursos humanos, herramientas normativas y tecnológicas, así como un enfoque de cambio organizacional basado en el modelo ADKAR (Hiatt, 2006). Entre los principales hallazgos, el trabajo identifica una serie de problemas que obstaculizan una gestión eficaz de los proyectos: la elevada carga administrativa derivada de los requerimientos de los entes financiadores; la ausencia de integración de herramientas y planes de comunicación a nivel organizacional, lo que genera duplicación de esfuerzos, errores y pérdida de información crítica; una comprensión limitada de las funciones de gestión de proyectos por parte de equipos de investigación y autoridades, con impactos negativos en la coordinación; la heterogeneidad entre áreas en términos de madurez en gestión; y dificultades para sistematizar y recuperar información útil para la mejora continua. La propuesta contribuye a revertir estas limitaciones mediante la formalización de procesos clave, la distribución clara de responsabilidades y el fortalecimiento de la PMO como unidad técnica de soporte y control. Aunque el trabajo no contempla la implementación total de la metodología, esboza una serie acciones y recursos necesarios. Se espera una mejora en la eficiencia operativa, la calidad administrativa, el cumplimiento de requisitos de financiadores y la generación de conocimiento organizacional. En términos sociales, una gestión más robusta y transparente de proyectos puede traducirse en mayor capacidad institucional para contribuir a la solución de problemas de salud pública complejos basada en evidencia científica.
This work proposes a project management methodology for externally funded research projects in a health research institution in Argentina. The overall objective is to generate a standardized and replicable solution to organize and optimize the processes associated with the research project life cycle—from the identification of funding opportunities to administrative closure and reporting to the funder. This project falls under the category of an applied project, bridging the knowledge and tools developed during the Master's program with a real-world professional challenge. The approach combines the Project Management Institute (PMI) framework with contributions from Lacruz’s (2014) model for the third sector, integrating findings from fieldwork. The thematic scope includes the definition of six methodological phases, each with its corresponding processes, operational steps, inputs, deliverables, and milestones. A RACI matrix was also developed to clarify institutional levels of responsibility, and an implementation proposal was outlined, covering human resources, regulatory and technological tools, as well as an organizational change approach based on the ADKAR model (Hiatt, 2006). Among the main findings, the study identifies several issues that hinder effective project management: the heavy administrative burden resulting from funder requirements; the lack of integrated tools and communication plans at the organizational level, leading to duplicated efforts, errors, and loss of critical information; limited understanding of project management functions among research teams and institutional authorities, negatively impacting coordination; variability in management maturity across departments; and challenges in systematizing and retrieving useful information for continuous improvement. The proposed methodology seeks to address these challenges through the formalization of key processes, clear distribution of responsibilities, and the strengthening of the PMO as a technical support and oversight unit. While full implementation of the methodology is beyond the scope of this work, a series of recommended actions and required resources are outlined. Expected outcomes include improved operational efficiency, enhanced administrative quality, better compliance with funder requirements, and the generation of organizational knowledge. From a social perspective, more robust and transparent project management may lead to greater institutional capacity to contribute to the resolution of complex public health problems through evidence-based research.
This work proposes a project management methodology for externally funded research projects in a health research institution in Argentina. The overall objective is to generate a standardized and replicable solution to organize and optimize the processes associated with the research project life cycle—from the identification of funding opportunities to administrative closure and reporting to the funder. This project falls under the category of an applied project, bridging the knowledge and tools developed during the Master's program with a real-world professional challenge. The approach combines the Project Management Institute (PMI) framework with contributions from Lacruz’s (2014) model for the third sector, integrating findings from fieldwork. The thematic scope includes the definition of six methodological phases, each with its corresponding processes, operational steps, inputs, deliverables, and milestones. A RACI matrix was also developed to clarify institutional levels of responsibility, and an implementation proposal was outlined, covering human resources, regulatory and technological tools, as well as an organizational change approach based on the ADKAR model (Hiatt, 2006). Among the main findings, the study identifies several issues that hinder effective project management: the heavy administrative burden resulting from funder requirements; the lack of integrated tools and communication plans at the organizational level, leading to duplicated efforts, errors, and loss of critical information; limited understanding of project management functions among research teams and institutional authorities, negatively impacting coordination; variability in management maturity across departments; and challenges in systematizing and retrieving useful information for continuous improvement. The proposed methodology seeks to address these challenges through the formalization of key processes, clear distribution of responsibilities, and the strengthening of the PMO as a technical support and oversight unit. While full implementation of the methodology is beyond the scope of this work, a series of recommended actions and required resources are outlined. Expected outcomes include improved operational efficiency, enhanced administrative quality, better compliance with funder requirements, and the generation of organizational knowledge. From a social perspective, more robust and transparent project management may lead to greater institutional capacity to contribute to the resolution of complex public health problems through evidence-based research.
Descripción
Fil: Follietti, Gilda Tamara. Universidad de Buenos Aires. Facultad de Ciencias Económicas. Buenos Aires, Argentina.
Fil: Mai, Agustina. Universidad de Buenos Aires. Facultad de Ciencias Económicas. Buenos Aires, Argentina.
Fil: Mai, Agustina. Universidad de Buenos Aires. Facultad de Ciencias Económicas. Buenos Aires, Argentina.
Palabras clave
Desarrollo, Metodología estandarizada, Gestión de proyectos, Salud pública, Argentina
